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FAQs, quick fixes, and official info on features.

General questions:

Discover the basics of CxO Sight AI & Non AI Services

CxO Sight is an innovative platform that combines AI-driven CxO Personas with traditional human fractional services. We provide businesses with access to expert-level strategic guidance and operational support, either through AI personas, human expertise, or a hybrid approach.

Our retainer services provide ongoing, flexible access to experienced CxO professionals. You can choose from different retainer packages based on your needs, ensuring consistent support and strategic guidance without the commitment of a full-time executive.

We manage a wide range of projects, including technology implementations, strategic business initiatives, and process improvement projects. Our experienced CxOs lead these projects from planning to execution, ensuring they align with your business goals and are completed on time and within budget.

Getting started is simple. Contact us to discuss your needs, and we’ll guide you through the process of selecting the right services for your business. Whether you need AI-driven support, human expertise, or a combination of both, we’ll tailor our approach to meet your goals. You can also sign up for the AI platform directly from our website and instantly gain access to our product.

AI Platform and How It Works:

AI Personas are AI-driven digital representations of CxO-level roles, such as CIO, CTO, CFO, and CPO. These personas are custom-trained using advanced AI technology to provide expert advice and strategic insights tailored to your business needs. They interact with you through our platform, offering guidance 24/7.

Our AI Personas are specifically designed to mimic the expertise and decision-making capabilities of human CxOs. They are custom-trained with specialised knowledge in their respective fields, ensuring that the advice and insights they provide are relevant, accurate, and actionable.

Yes, AI Personas can be used in conjunction with human CxOs. Our hybrid approach allows you to benefit from both AI-driven insights and human expertise, providing a comprehensive support system for your business. This combination ensures you have the right guidance, whether for strategic planning, operational decisions, or project management.

Security is a top priority at CxO Sight. Our AI platform is built with robust security measures to protect your data. We use encryption, access controls, and regular security audits to ensure that your information remains safe and compliant with relevant data protection regulations.

Integrating AI Personas into your business is straightforward. Once you’ve selected your AI package, our team will guide you through the setup process. The AI Personas can be accessed through our platform and are available to provide support whenever you need it, seamlessly fitting into your existing operations.

Support & updates:

We offer comprehensive support for all our services, including the AI platform and human fractional services. Our support team is available to assist with any technical issues, answer questions, and provide guidance on how to get the most out of our services. You can reach us via email, phone, or through our online support portal.

If you encounter any issues with the AI platform, our dedicated support team is here to help. You can access support directly from within the platform. We aim to resolve any issues promptly to ensure minimal disruption to your business operations.

We regularly update our AI platform to improve functionality, add new features, and enhance security. These updates are automatically applied, ensuring you always have access to the latest capabilities. Additionally, our human services are continuously refined to stay ahead of industry trends and best practices.

Yes, we keep our clients informed of any major updates or changes to the platform. Notifications are sent via email, and details about the updates are also available in the platform’s dashboard. You can also subscribe to our newsletter for regular updates and insights.

We welcome feedback from our clients and are always open to considering custom updates or features that could enhance the platform. If you have specific requests, please contact our support team to discuss your needs.

Billing:

Billing is typically done on a monthly basis for our retainer packages and AI platform subscriptions. For projects and other services, billing may be structured around specific milestones or completed phases. We offer flexible payment options to accommodate different business needs.

We accept a variety of payment methods, including credit/debit cards, bank transfers, and online payment platforms. You can select your preferred payment method during the sign-up process, and change it at any time through your account settings.

Yes, you can upgrade, downgrade, or modify your billing plan at any time. Simply log in to your account, go to the billing section, and select the plan or package that better suits your current needs. Changes will take effect in the next billing cycle.

You can easily view and download your invoices from your account dashboard. Just navigate to the billing section, where you’ll find a history of all your invoices and the option to download them in PDF format for your records.

If you encounter any issues with billing, please contact our billing support team immediately. We’re here to help resolve any concerns quickly and fairly. You can reach us via the billing support section in your account or by email.